It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: Singapore: 8-10 business days; International: 10-20 business days. Please mind that the COVID-19 pandemic may cause shipping delays. Contact us for more information.
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us. Refunds are only offered to customers that receive the wrong items or damaged items.
We are using manual mode of payment via Paynow to our UEN number 53438978C (Reference NAME + Handphone number. eg. ROSE 88287705). Please be sure to see a confirmation email for your order to verify it has been processed.